It's Business VERY Unusual

It’s business VERY unusual around here (more like business surreal), but but things are also busy – you need to keep yourself occupied, I understand this well. Starting WEDNESDAY March 25th the store will be closed to walk-in traffic. This means no in-person peoples, sorry. I’ll still be here from 12 – 5pm Monday to Saturday doing the things I do (answering the phone, filling and shipping your orders, answering emails, writing blog posts, etc). Your last shot at in-person shopping is TUESDAY March 24 from 12 to 5pm.

You Can Still Buy Stuff!

You can still shop online: 24/7, by email: 24/7 (we will get back to you as soon as we can), by facebook messenger: 24/7 (we will get back to you as soon as we can), and by phone: 12 – 5pm Monday to Saturday 416-653-7849. You can have your yarn shipped or you can schedule a drive-by pick-up. If you live in a building with lots of knitters (like a retirement home) and want to organize a group shipment please get in touch and we arrange that too.

Since things are fluid I’m taking it one day at a time – any updates will be posted on our Blog.

Store Hours

  • online: 24/7
  • email: 24/7 (we will get back to you as soon as we can)
  • facebook messenger: 24/7 (we will get back to you as soon as we can)
  • phone: Monday to Saturday 12 – 5pm, 416-653-7849
  • in-person: closed

How to Get Your Yarn

  • shipped by Canada Post
  • drive-by pick-up
  • arrange a group shipment

Stock

As for inventory, I’ll do my best to keep the store stocked, but I have no idea what the future will hold, which of our suppliers will be open and which will close, and what will happen to supply chains of non-essential products. I’m not going to bank on being able to perform my normal special-order magic, so if there is something you really want or need I suggest not putting it off. If what you want isn’t gettable, I can always put my problem solving skills to work and find an alternate solution.

In-Store Support

We also won’t be available to give you hands-on advice or private classes. There’s not much I can do about this, the rules are in place to protect us all. What I’m going to suggest is that during this very weird period consider choosing projects that are going to be easy for you and don’t require jumping through hoops. If you’re currently working on something that requires an outside consultation I suggest you put it down and work on something else. I think it’s also a good idea to put down any projects that make you feel anxious or worried – that’s the opposite of what you need right now. Now is a great time to practice being gentle with yourself and give yourself permission to have an extra project on the go.

We’re In This Together

You may be at home alone, but we are in this TOGETHER. I’ve lived through some challenges, but I’ve never done it at the same time as the rest of the planet. That’s kind of cool, this might be a very interesting bonding experience for us all. I just read this facebook post by Cilla Murphy who lives in China and is coming out the other end of their quarantine, her advice is really very insightful.

Normally I do a lot of connecting with people in person, but that is going to shift for the immediate future, and I expect the nature of that connection will change a bit too. If there is some way that I can help, please let me know.

xox Haley

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