This is just a quick update to keep our local clients in the loop with what’s going on! We’re still doing lots and lots of shipping and curbside pick-up, it;s working very smoothly. The shopping in-store by appointment is working really well, and I’ve received positive feedback about the online booking and it’s actually a really nice experience having alone-time with clients … you’ll have me all to yourself!
After a week and a half I’ve gotten a feel for the new flow and have made some changes, extending the time slots to 20 minutes (with an extra ten minute buffer for winding yarn and cleaning afterwards). If there’s nobody else booked after your appointment we can go into overtime, that’s no problem.
Everyone has been really great about wearing a mask in the store – thank you for that! I finally received my order of disposable masks, so anyone who forgets theirs at home can purchase one for $1 (that’s my cost price). I also managed to score extra hand sanitizer and extra Lysol wipes, so we are awash in alcohol based cleaning products.
The weather got hot pretty. quickly, people are still working from home or are off work, and it’s been quiet at the end of the days, so I’m adjusting the Store Hours: 11am to 5pm from Monday to Saturday. If you can’t make it by 5pm thats fine, just get in touch and I’ll be happy to accommodate you!
Finally, I’d like to thank you. Reopening the store to the public has been much more stressful than I expected. It seems like the learning curve keeps resetting in every phase of this pandemic, and once I get a handle on things they shift again. Life! 🙂