Unfortunately, it seems that the Ravelry account that we keep for client use has been stolen, so you will regrettably not be able to access it. We are very sorry if you have been having problems, we have contacted the good administrators at Ravelry and hopefully things will be back to normal soon. In the meantime, it’s a great time to get your own free and easy account, at ravelry.com. If they can’t come through and we have to change our account info, we’ll let you know.
Thanks and sorry for the inconvenience!