UPDATE Lockdown

Okey-dokey, so the city of Toronto is going back into a ‘Lockdown’ phase or ‘grey zone’ starting Monday November 23rd. That’s ok, we’ve already done this, we’ve all got it down, right?!

What this means for the store:

  • We will still be open for in-store shopping THIS WEEKEND, Saturday & Sunday Nov 21 & 22.
  • Starting Monday Nov 23rd, we will be closed for in-store shopping.
  • We’ll still be open for curbside pick-up, shipping, and starting Monday Nov 23rd we will be offering same day delivery!
  • Our hours will not change, we will still be here Monday to Sunday from 11am to 6pm (subject to review and flexibility).

A Few Insights From The Last Lockdown

From experience, I can say that we are happy to answer your questions by email, but communication is about a million times easier, faster and more satisfying for both parties if you call us during store hours – this especially applies to choosing projects (you know all those questions I ask you when you come into the store? It’s takes minutes to assess your needs in-person).

I don’t really know how we are going to help you with your knitting problems … you might have to drop your project off for some outpatient surgery and pick it up again later. I’ll play this by ear on a case-by-case basis. The same thing goes for virtual video consultations.

For the time being we will NOT be teaching over zoom, but I will start working on some education oriented blog posts (especially for beginners, I know you need the most support) and if I find the time I may even delve into video.

Conclusion

  1. We will soon be closed for in-store shopping, but we will still be here to serve and help you! We are not going away!
  2. You’ll be able to get your purchases in a number of different ways: by curbside pick-up, shipping (Canada Post), and soon same day delivery!
  3. We’re flexible and adaptive and will figure things out as we go.

P.S.

Finally, I just want to say that COVID doesn’t have to be a curse, it is an excellent opportunity to connect with yourself. When things start to get to you, stop, let yourself process the experience, and make a list of all the things you are grateful for. Practicing gratitude is the gateway to joy (it’s true, Brene Brown studied it for 12 years).  It is not happiness that makes us grateful, but gratefulness that makes us happy.

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